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OUR PROMISE
Make it part of your routine, with 90 days to decide.
A new routine deserves a fair trial. Every order is covered by our 90-Day Satisfaction Guarantee. If NapeWell™ isn’t right for you, our team will walk you through a return.
90 days — counted from the day your order is delivered.
Real people — email or call us; we reply within one business day.
Clear terms — every condition is written in our Refund Policy.
GOOD TO KNOW
Questions, answered
How does shipping work?
How does shipping work?
Orders are processed within 1–2 business days and ship with tracking. Your delivery estimate and shipping options are shown at checkout before you pay.
How do I use NapeWell™?
How do I use NapeWell™?
Plug it in, lie flat and rest your neck on the contour. Long-press for 3 seconds to start Auto mode. The session ends automatically after 30 minutes. Use it lying down only, not seated or while driving.
Does it need charging?
Does it need charging?
No. NapeWell™ is a plug-in device with no battery. It runs on the included adapter and 10-ft cord.
How does the guarantee work?
How does the guarantee work?
Every order is covered by our 90-Day Satisfaction Guarantee, counted from delivery. Email us first and we will guide you through the return. Full terms are in our Refund Policy.